Privacy Policy

1. Introduction

Robben Media LLC ("Robben Media," "we," "us," or "our") operates the website robbenmedia.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services. By using the Site, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Name, email address, phone number, and business name when you fill out a contact form, support form, or free audit request
• Website URL when you request an SEO audit
• Any additional information you voluntarily provide in form messages

Information Collected Automatically

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on each page
• Referring website or search engine
• Device type (desktop, mobile, tablet)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Process support tickets and service requests
• Send you information about our services when you have opted in
• Improve our website and user experience
• Analyze website traffic and usage patterns
• Protect against fraud and unauthorized access

4. Third-Party Services

We may use the following third-party services that collect data on our behalf:

• Google Analytics — for website traffic analysis and user behavior tracking
• Google Tag Manager — for managing tracking scripts
• Zapier — for processing form submissions and routing them to our project management system

Each third-party service has its own privacy policy governing the use of your information. We encourage you to review their policies.

5. Cookies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in operating our business (e.g., form processing, analytics)
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our users

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, contact us at info@robbenmedia.com.

9. Children's Privacy

Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will promptly remove that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us at: